EquiLife

Ayubowan 

Terms and Conditions

Frequently Asked Questions

Learn more about EquiLife, a global health and wellness company that follows the integrative approach to health developed by our founder, board certified naturopath Dr. Stephen Cabral.  Here, we answer your questions on topics from our at-home labs to our ground-breaking Ayubowan membership program. Please let us know if your question isn’t answered here, we are always adding new topics as the company grows and changes. 

EquiLife Frequently Asked Questions

What is the meaning of Ayubowan?

Do I need to apply for an Ayubowan Membership?

Can I purchase a membership to Ayubowan?

How do I know my official enrollment date into the membership and my member status?

My Ayubowan membership status says I'm in Dunning, what does that mean?

I have a child under the age of 18, can they use the App?

What are the benefits of Ayubowan?

Which subscriptions qualify for membership?

Why did my membership in Ayubowan lapse?

What if I cancel a subscription or skip a month, will I lose my membership?

Will the selection of Free At-Home Labs include every lab on the EquiLife website?

How often will I receive a Free At-Home Lab?

How will I be notified which lab I get to choose next?

How long do I have to select my free lab after receiving my email notification?

What can I access without a full membership?

How do I delete my membership?

What are the Ayubowan Membership Program Terms & Conditions?

How do I redeem my 90-Day Free Lab?

My 90-Day Free Lab code isn't working.

How do I get free shipping with my 90-day free lab?

Ayubowan Membership Program

Where and how do I download Ayubowan?

Is there an Ayubowan Android app?

Can I access Ayubowan from my laptop?

How do I log on to the App?

How do I turn on automatic App updates on my phone?

I cannot log in, what do I do?

I forgot my EquiLife password and cannot log in, what do I do?

How do I access the FAQ within the App?

Who do I contact if my question is not listed in the FAQ?

Can I contact Customer Support within Ayubowan?

How often will new content be released?

Can I request certain content?

Why don't I have access to all of the content?

How do I access my complimentary Coaching Call to review my lab results?

If I have multiple family members in a household, including children under 18, and want them each to receive a lab, what is the best route to hold their membership?

Ayubowan App & Access

Does the Ayubowan App connect to other apps, like Oura Ring?

How do I sync my wearable device or other App to the Ayubowan App?

How is the Ayubowan App organized?

I can't open a link in an article, is it broken?

What is the purpose of the Plan section?

What are the benefits of the Plan section?

What is the purpose of the Nutrition section?

What are the benefits of the Nutrition Section?

What is the purpose of the Coaching Section?

What are the benefits of the Coaching Section?

What is the purpose of the Learn Section?

What are the benefits of the Learn section?

What is the purpose of the Shop section?

What are the benefits of the Shop section?

What are the Master Classes?

Ayubowan App Experience

What is the meaning of upon waking, at meals, and before bed for regarding supplement guidelines?

How do I add a custom item to the My Day section?

How do I add a workout to the My Day section?

Ayubowan App Plan Section

How do I schedule a lab review call?

How do I know if I have any coaching credits to use?

How do I conduct the lab review call?

How do I access my results?

Where do I find my Wellness Plan?

How do I download my lab results and move to a Desktop for easier viewing?

When will my lab results be posted?

How do I contact my health coach?

Do I need a Smart Phone to access my Lab Review Calls?

How do I get set up for my child's lab review call?

How do I complete the Docu-Sign Registration Forms?

How do I reschedule my appointment?

Ayubowan App Coach Section

What's the best way to utilize the Nutrition section and meal plans?

How do I switch diet plans?

How do I customize my Meal Plan?

How do I add a recipe to my favorites?

How do I log Daily Nutritional Support Shakes during detoxes or fasting days?

What are the circled numbers shown on each recipe in the App?

How do I change my food preferences?

How do I create a shopping list?

How do I log my meals?

I noticed an error with a recipe or food with wrong ingredients or nutritional facts, what do I do?

I’m going out to eat at a restaurant, how do I log my meal?

I’m going out to eat but the restaurant isn’t in Ayubowan, what do I do?

Ayubowan App Nutrition Section

Does the cart in Ayubowan connect to my cart on Equi.Life?

Can I access the Equi.Life store from Ayubowan?

Can I view my subscriptions in Ayubowan?

Can I view past purchases in the Ayubowan App?

Ayubowan App Shop Section

Ayubowan FAQ

When do shipments arrive?

How much is shipping?

What is your return &  refund policy?

Where can I manage my subscription details?

Do the protocols come with directions?

How often do you offer sales & promotions?

Why don't my subscriptions count towards the free product promotions?

Do you offer quantity discounts or bulk buying discounts?

What are the hours of EquiLife's Customer support team?

Can I add a one-time item to my recurring subscription?

Online Orders & Shipping Questions

When should I schedule a follow-up consultation?

What will I receive at my follow-up consultation?

How do I complete the dry brushing?

How do I use an Epsom salt bath?

How do I use an infrared sauna?

How do I complete a coffee enema?

Why do you recommend going to bed at approximately 10PM and waking up at 6AM?

How often should I redo my lab tests?

Do I need to meet with a health coach to run a lab test?

Follow Up Consultations

Can I eat potatoes?

What am I supposed to eat for meals?

Do I have to have the shake for breakfast?

Can I eat grains for the first 21 days?

How do I stay on the plan while traveling?

What does a cheat meal consist of?

I see that some foods are bolded on the food shopping guide. Are those the only ones I should be eating?

Should I stay away from the foods one the shopping guide that have an asterix?

Can I snack between meals?

I feel hungry - can I add more food?

I'm losing too much weight, what can I do?

If I exercise in the morning should I have my shake before my workout or after?

There are several foods I dont eat out of suspicion that I am sensitive to them. I would like to find out with the food sensitivity test. Should I re-introduce these foods before the test that way they are in my system?

What are the safe starches I can eat?

What is the gluten-free and dairy-free waffle, pancake, and muffin recipe?

If I'm trying to lose weight should I exclude all fruit?

Can I have soup?

I thought garlic and onion killed bacteria?

What is a good afternoon snack?

Can I eat before bed?

How should I implement adding foods back into my diet after the 21 days?

Does organic mean the same thing as non-GMO?

Should I stay away from canned foods?

What can I use in place of aluminum foil for baking/grilling?

What types of sauces, dressings, or condiments can I use?

Food FAQ

I felt groggy the next morning after waking up. Could it be one of the supplements?

I feel bloated while using the shake in the morning - what can I do?

Can I mix my nutritional supplements in food?

Can I take my additional supplements on top of what you recommend?

Should I complete an intestinal cleanse?

Is it okay to take other supplements during the Candida and Bacteria Overgrowth Protocol?

What if I experience adverse reactions to the protocol?

Where can I find recipes?

Is the Daily Nutritional Support (DNS) Shake safe to use during pregnancy?

Is the Daily Nutritional Support (DNS) Shake safe to use in children?

Where do I find answers on the CBO Protocol?

Supplement FAQ

What should I have for breakfast?

When should I take my supplements?

What if I forget to take supplements at the specified time?

How do I know it’s working?

What do I do after I complete the whole protocol?

How long should I use the Gut Rebuilding Protocol?

How do I know the Candida and/or Bacterial imbalance is gone?

When should I retest the Complete Candida, Metabolic & Vitamins Test after completing the protocol?

Do I need to retest my candida/bacterial levels?

Can I do the Para Support Protocol and the CBO protocol at the same time?

I think I’m having a die-off reaction, what should I do?

Is it okay to take other supplements during this protocol?

When should I switch supplement bottles?

What do I do after the CBO Protocol?

Can I drink coffee during the CBO protocol?

Is alcohol allowed during these 90 days?

Am I allowed to snack during the CBO Protocol?

Can I have fermented products during the CBO Protocol?

Why are certain foods not listed on the approved food list?

I thought garlic and onion killed bacteria, so why are they excluded?

Are spices allowed on the CBO Protocol?

Can I have nut milk?

Do I need to use the Daily Nutritional Support shake during the CBO?

Do I need to use the Gut Rebuilding Protocol after finishing the CBO Protocol?

I am interested in both the CBO protocol and the Dr. Cabral Detox, which is the best order to do these in?

What if I experience an adverse reaction?

Where can I find CBO-approved recipes?

Can I eat the Whole Food Bars while doing the CBO Protocol?

CBO Protocol FAQ

Where can I find podcast episodes about the Detox?

When will I receive my order?

What is the Dr.Cabral 7-Day Detox?

Does the Dr. Cabral detox provide all meals or do I still have to purchase groceries in addition to it?

All articles

Categories

Ayubowan FAQ

Online Orders & Shipping Questions

Follow Up Consultations

Food FAQ

Supplement FAQ

CBO Protocol FAQ

Detox FAQ

Fatlossity™ FAQ

Lab Kit FAQ

Therasage FAQ