Portal Onboarding

Why did I receive an invitation to the EquiLife Health Portal from my provider?

Your provider utilizes the EquiLife Health Portal to assist him/her in managing their client/patient relationships. Within the portal you can communicate with your Provider and you can share your health related information directly with your Provider

Why did my provider invite me to join him/her on the EquiLife Health Portal?

The goal of EquiLife and your provider is to provide you with the latest products, tests and technology to optimize your health and simplify your health journey.

How do I accept an invitation?

You accept an invitation to the EquiLife Health Portal by clicking the link in the invitation email sent to you from your provider (the email will come from the email address: [email protected]). Once you have clicked this link, you will be prompte

Why is the Portal asking me to authorize my Provider to have access to my lab results information?

EquiLife and your provider follow federal and state regulations to protect your privacy. Privacy and security are the benchmarks of the EquiLife Health Portal. Thus, before EquiLife will share any of your health related information, we ask for you to

Why is the Portal asking me to authorize my Provider to have access to my purchase information?

If I grant authorization to share my information with my provider, can I cancel it at any time?

Yes, at any time! You have the ability to withdraw your authorization at any time, simply through the Portal. Only you control who sees your health information.