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Login Instructions & Account Creation For EquiLife Health Portal

How do I log into the EquiLife Health Portal?

You login to the EquiLife Health Portal by visiting this link here: https://myhealth.equi.life/. On the pop-up window, enter your email address associated with your equi.life account and click the “Continue” button. This will prompt the system to the

If I am new to EquiLife, how do I create an EquiLife Health Portal account?

You create an EquiLife Health Portal account by visiting this link here: https://myhealth.equi.life/. On the pop-up window, enter the email address you would like associated with your equi.life account and click the “Continue” button. Next, you will

How do I login when registering a lab on labs.equi.life (instead of directly into the EquiLife Health Portal - either URL is fine and both enable you to register your lab)?

To register a lab, you follow the same existing process which you can find linked here. The login process begins with you inputting your lab code and clicking the “Validate” button. Next, select whether you are registering the lab for yourself or on

If I am new to EquiLife, how do I create an account when registering a lab on labs.equi.life (instead of directly into the EquiLife Health Portal - either URL is fine and both enable you to register your lab)?

To register a lab as a new customer of EquiLife, you follow the same existing process which you can find linked here. The account creation process begins with you inputting your lab code and clicking the “Validate” button. Next, select whether you ar

What is a six digit, one-time code?

A six digit, one-time code is a secure, unique numerical code sent to a user's email or phone for quick login or verification.

How do I receive the six digit, one-time code?

You receive your six digit, one-time code by entering your email address associated with your EquiLife account in the email field and clicking the “Continue” button when attempting to login to either your equi.life account or your EquiLife Health Por

What should I do if I don’t receive my six digit, one-time code?

If you don’t receive your six digit, one-time code, please be sure to check your email’s spam folder, as it is possible the email could have inadvertently been sent to your spam inbox. You can also try searching your email for the one-time code email

How long is my six digit one-time code valid for?

Your six digit, one-time code is valid for 10 minutes, and then the code expires and you will need to resend a new code to yourself.

Can I request a resend of the six digit, one-time code?

Yes, you can resend the six digit, one-time code if you need a new one. To do so, click the “Resend Code” button on the pop-up window that prompts you to enter your one-time code. However, when resending the code, your original code is then no longer

What is a Passkey?

A Passkey is a passwordless sign-in method that uses personal biometrics to authenticate users, replacing traditional passwords.

How do I create a Passkey?

If your device enables Passkey technology, you will be automatically offered to set up your Passkey after completing the email verification process using your six digit, one-time code. Once you have inputted your one-time code, you will be prompted t

How do I use a Passkey?

Once your Passkey has been established, after you enter your email address, you will be automatically requested to login with your fingerprint or face scan.

How do I know if my personal device enables a passkey?

If your device enables Passkey technology, you will be automatically offered to set up your Passkey at the time you receive your six digit, one-time code.

Is the six digit, one-time code and/or Passkey secure?

Yes, both six digit, one-time codes and passkeys utilize the latest technology and are much more secure than a traditional password. The most secure transaction you can make is with a passkey because it utilizes your own biometrics and is only stored

As a Provider, will I be automatically logged into my Provider Portal account or my personal portal account through the use of the six digit, one-time code or passkey?

If you are logging in as a Provider into your Provider account, please continue to login as you currently do with your same password. Six digit, one time codes and Passkeys are not yet available for Provider login. If you are logging in as a Client,