Returning Completed Lab Test Kits

Where and how do I send my completed lab test kit(s) to the laboratory from within the US (domestic shipments)?

Domestic lab kits will include an envelope along with a prepaid return label. Please follow the instructions included with your kit. Please note that many of our labs are processed in different laboratories and therefore the samples CANNOT be combine

Where and how do I send my completed test kit(s) if I live outside of the US (International)?

To ensure that your lab is shipped correctly from outside of the US, please carefully follow these instructions:. Due to each country having its own guidelines, it is best for all international clients to coordinate their own shipping and associated

Is there a deadline by which I must send my lab samples to the laboratory?

Yes, all lab tests expire in six months from purchase date. Thus, all lab test samples for all completed lab tests must be sent to the laboratory within that six month time frame. Unfortunately, there can be no returns or replacement lab tests sent a

Are there any states that have lab test restrictions?

Yes, please read below if you live in the states of New York or Washington. If you live in the state of New York:. In accordance with New York State Public Health Law, we are prohibited from shipping certain at-home test kits to an address in New Yor