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Status of Completed Lab Test Kits

How do I know if the lab received my completed test kit?

If your orange card was returned with the sample:. You will be able to see the status by logging into your account at https://myhealth.equi.life. You will also receive a “sample received” notification email. Labs that include a tracking number should

I’ve already mailed my sample but I didn't register, what do I do?

Log into your account at https://myhealth.equi.life and complete the registration as soon as possible. Unregistered samples or samples without orange cards may be discarded by the laboratory after 5 days of receipt by the laboratory. If that happens,

What do the different statuses mean next to my labs?

If you do not see your purchased lab in your account, it means that either 1. the lab was not registered, or 2. you registered with a different email than you are logged in with. -> To register the lab, click "register a new lab" to get started. If y