Minerals Metals FAQ
Questions related to the Minerals & Metals Test
What should I do prior to my hair sample collection?
Prior to taking your hair sample make sure you have clean, dry hair, free of all oil, residue, and products. If your hair has been dyed or chemically treated, please wait at least 6 weeks before taking your sample. Hair cannot be taken from a hair br
What if my hair has been dyed recently?
If you have dyed your hair, we recommend waiting 4 - 6 weeks before taking a sample. This includes the usage of any hair products that alter the color of the hair.
How current should the symptoms be when checking things off on the form?
Please note the symptoms that you have been having most recently and most frequently. In general, symptoms that you have been experiencing over the past several weeks will provide an accurate response.
Is there a video showing how to collect a hair sample?
All sample collection videos are linked in this FAQ, and you'll find the same videos within the lab registration process.
How do I send back my sample? (US)
Place the hair sample into the sampling envelope provided and enclose it. Make sure to register your lab using the QR Code, before including the QR code with the return sample. Place all contents (QR Code and sample envelope with hair sample) into th
How do I send back my sample? (International)
Please see our International Shipping FAQ for instructions specific to your lab.