Questions related to the Minerals & Metals Test
Prior to taking your hair sample make sure you have clean, dry hair, free of all oil, residue, and products. If your hair has been dyed or chemically treated, please wait at least 6 weeks before taking your sample. Hair cannot be taken from a hair br
Head hair is taken from the nape of the neck (in several small selections so as not to leave any noticeable patches)
Although head hair does provide the best sample, if that is not an option, you can still gather a sample from underarm or pubic hair. Samples from these areas may represent a longer time period of data than head hair since it does not grow as steady.
If you have dyed your hair, we recommend waiting at least 6 weeks before taking a sample. This includes the usage of any hair products that alter the color of the hair.
Since it takes a long time for the changes happening within the body to be represented in the hair, we recommend waiting a minimum of 8 months before retesting. If you are completing a Heavy Metal Detox, we recommend waiting 8 months after completing
Please note the symptoms that you have been having most recently and most frequently. In general, symptoms that you have been experiencing over the past several weeks will provide an accurate response.
If your questions have not been answered by reading the instructions or this FAQ page, please contact [email protected] for assistance.
All sample collection videos are linked in this FAQ, and you'll find the same videos within the lab registration process.
Place the hair sample into the sampling envelope provided and enclose it. Make sure to register your lab using the QR Code, before including the QR code with the return sample. Place all contents (QR Code and sample envelope with hair sample) into th
Please see our International Shipping FAQ for instructions specific to your lab.