What if the product I want to exchange is less than what I originally paid?Updated 2 hours ago

If the item you select for exchange is of lesser value than your original purchase, the difference will be automatically refunded to you. This refund is typically processed within two business days after your return has been received and processed by the carrier. You will receive an email confirmation once the refund has been issued. For your convenience, EquiLife prepays your return shipping fee of $7.93, which is then deducted from your return amount. If the exchange value is less than $99, there is a $4.95 outbound shipping charge.