How do I pay with my HSA or FSA card?Updated 14 days ago

For One-Time Purchases: 

Step 1: Checkout

Select “Flex | Pay with HSA/FSA" as a payment method. If this option is not visible, be sure you select "Check out as Guest"

Step 2: Confirm Eligibility

If prompted, take a quick, private health survey. A licensed provider will review your answers to determine eligibility.

Step 3: Complete your Purchase

Enter your HSA/FSA payment details. Flex will email you an itemized receipt and a letter of medical necessity (if applicable). 

For Subscription Purchases:

Step 1: Complete  your purchase

Pay with your regular credit card. After your purchase, check the confirmation page or confirmation email for a link to the Flex survey.

Step 2: Confirm Eligibility

From the order confirmation page or email, click “Get Reimbursed” to take a quick, private health survey. A licensed provider will review your answers to determine eligibility.

Step 3: Submit for Reimbursement

Follow the steps emailed with your Letter of Medical Necessity to submit your purchase for HSA/FSA reimbursement.