How do I pay with my HSA or FSA card?Updated an hour ago
For One-Time Purchases:
Step 1: Checkout
Select “Flex | Pay with HSA/FSA" as a payment method. If this option is not visible, be sure you select "Check out as Guest"
Step 2: Confirm Eligibility
If prompted, take a quick, private health survey. A licensed provider will review your answers to determine eligibility.
Step 3: Complete your Purchase
Enter your HSA/FSA payment details. Flex will email you an itemized receipt and a letter of medical necessity (if applicable).
For Subscription Purchases:
Step 1: Complete your purchase
Pay with your regular credit card. After your purchase, check the confirmation page or confirmation email for a link to the Flex survey.
Step 2: Confirm Eligibility
From the order confirmation page or email, click “Get Reimbursed” to take a quick, private health survey. A licensed provider will review your answers to determine eligibility.
Step 3: Submit for Reimbursement
Follow the steps emailed with your Letter of Medical Necessity to submit your purchase for HSA/FSA reimbursement.