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Lab Selection Call FAQ

How do I schedule my Lab Selection Call?

Once you purchase your lab selection call you will receive an email from our scheduling team within one business day. This email will contain detailed instructions for booking your appointment within our secure Ayubowan App. You will also receive

Who will I speak with on my Lab Selection Call?

You will connect with a member of our Health Coaching Team. Health Coaches have been hand selected and trained by Dr. Cabral.

How long is the Lab Selection Call?

The lab selection call is 20 minutes.

How do I prepare for the Lab Selection Call?

We recommend coming to your appointment prepared with a list of your primary concerns and/or health goals as well as any questions that you may have. Remember, the Lab Selection call will help provide guidance on where to start with lab testing. The

How do I use my Lab Selection Coupon?

After your lab selection call, you will receive a coupon code from your health coach within the chat function on the Ayubowan App. Your health coach will also list what labs they have recommended. This coupon code is good for purchases only; it will

What can I buy with my Lab Selection Coupon?

Your lab selection coupon can be applied towards a lab purchase or other EN store purchase within seven days of your appointment.

How long is my Lab Selection Coupon good for?

Your lab selection coupon is redeemable for seven days after your lab selection call.

Can I get advice for more than one person on this Lab Selection Call?

Your lab selection call is limited to you only. If you wish to discuss a family member, we recommend booking another lab selection call.

Can I get advice on my health condition on this Lab Selection Call?

This call is limited to recommendations about lab testing. Once you purchase a lab, which comes with an included health coaching call, you will receive detailed recommendations from your health coach regarding your lab results and lab-related health

Can I go over my previous lab testing on this Lab Selection Call?

This call is limited to a brief health discussion and recommendations on what lab test(s) to choose going forward. Once you purchase a lab, which comes with an included health coaching call, you will receive detailed recommendations from your health