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How do I mail my sample back (US)?Updated a year ago

Place DAY 1, DAY 2 and DAY 3 collection bags into the kit box. Place any unused vials (in collection bags) in the box. Place the Test Requisition into the kit box and close. 

Open up the FedEx plastic Clinical Pak and affix the provided Prepaid label onto the bag in the designated location. Record the tracking number printed on the label if you want to track this delivery.

Place the cardboard box inside the Clinical Pak and seal to securely close.

Please ship as soon as possible. If you cannot ship the specimen on the day of collection, store the White top vial in the freezer and the other vials in the refrigerator until ready to ship


To schedule a pickup, call FedEx toll-free at 1-800-463-3339 (1-800-GO FEDEX). When you hear the automated greeting, say “Schedule a pick up.” The next prompt asks if the shipment is more than 150lbs, say “No.” At the next prompt, say “Schedule a Pick up with a Label or Stamp.” Reply “YES” when asked if the word “Stamp” is written on the waybill. You will then be asked for your address information. DO NOT USE A DROP BOX or leave your kit outside (especially in warm temperatures).

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