Scheduling Access

Questions related to accessing and scheduling appointments

How do I log on to access my coaching call?

To log into the Web portal where you will access the coaching call (https://my.equi.life). If you already have an EquiLife account on our web store http://equi.life, you can log-in to the portal using the same username and password. This ensures your

I cannot log in, what do I do?

If you are having issues logging on for scheduling or your coaching call, here are a few steps to try:. 1. Check that you are using the correct site: https://my.equi.life. 2. Ensure your username and password are correct. 3. Ensure you have a fully a

I forgot my EquiLife password and cannot log in, what do I do?

On the login page select "Forgot Password?". This will direct you to the main EquiLife website. Select "Forgot your password?" and then follow the prompts. Once your password has been reset on EquiLife, use the same log-in information within the Ayub

Who do I contact if my question is not listed in the FAQ?

For any questions not answered in the FAQ, please contact EquiLife customer support by using the chat function on this page or by emailing [email protected].

How do I access my complimentary Coaching Call to review my lab results?

To access your complimentary coaching calls:. Go to https://my.equi.life. Preferably on a desktop, type or copy the URL into a web browser. Log in using the same email and password as the App and our main website. Go to Appointments on the left hand

If I have multiple family members in a household, including children under 18, and want them each to receive a lab, what is the best route to hold their membership?

Each family member requires a separate Equi.Life account for lab review calls. For parent's with gmail accounts, they can easily create new log-in credentials that link up to their existing account. Here is an example of how to do that:. parent@gmail