Ayubowan App & Access

Questions related to accessing and interacting with the Ayubowan App

Where and how do I download Ayubowan?

The Ayubowan by Equi.Life App is available in the App Store for iPhone and in the Play Store for Android. We also have a web based portal that requires NO downloading! Simply go to https://my.equi.life in any web browser on your desktop, and log in!.

Is there an Ayubowan Android app?

Yes, it’s available for download from the Play Store.

Can I access Ayubowan from my laptop?

Yes! We're excited to now have a web-based portal where you can access your lab results, wellness plans, and meet with your Health Coach!. Simply go to https://my.equi.life and log in with the same credentials as the Ayubowan App and Equi.life store.

How do I log on to the App or Webportal?

To log into the Ayubowan App. If you already have an EquiLife account on our web store http://equi.life, you can log-in Ayubowan using the same username and password. This ensures your account and order information remains in-sync. If you have an acc

How do I turn on automatic App updates on my phone?

For iPhone users:. For Android Users:

I cannot log in, what do I do?

If you are having issues logging into the Ayubowan by EquiLife, here are a few steps to try:. 1. Ensure you have a compatible Operating System. Note: We recommend always having the most up to date version of the operating system to ensure the best an

I forgot my EquiLife password and cannot log in, what do I do?

On the login page select "Forgot Password?". This will direct you to the main EquiLife website. Select "Forgot your password?" and then follow the prompts. Once your password has been reset on EquiLife, use the same log-in information within the Ayub

How do I access the FAQ within the App?

Click the icon in the top right of your App to view your profile. Click "Help Center" listed towards the bottom of the page. Here you can search for your questions or use the chat feature to contact Customer Support directly.

Who do I contact if my question is not listed in the FAQ?

For any questions not answered in the FAQ, please contact EquiLife customer support by using the chat function on this page or by emailing [email protected].

Can I contact Customer Support within Ayubowan?

Yes you can easily contact customer support by clicking on the “Help Center” link at the bottom of your Settings.

How often will new content be released?

New content is released regularly. Please be sure to enable notifications for important announcements regarding new content, live experiences, and Ayubowan upgrades!

Can I request certain content?

Sure, we would love your feedback and ideas! Please send your thoughts to: equi.life/appideas

Why don't I have access to all of the content?

In order to access all of the Ayubowan content, you must have a qualifying Ayubowan Membership. Ayubowan Membership is available to all EquiLife customers at no charge, who maintain a 28-day total of $79 or more in EquiLife 4-week subscriptions (ship

How do I access my complimentary Coaching Call to review my lab results?

There are now 2 ways to access your complimentary coaching calls:. 1. Using the Ayubowan App. Once your results are ready, you will be notified via email to schedule your call. After downloading the App to your smart phone, please go to Coach -> Appo

If I have multiple family members in a household, including children under 18, and want them each to receive a lab, what is the best route to hold their membership?

Each family member requires a separate Equi.Life account to log into the Ayubowan App for lab review calls. For parent's with gmail accounts, they can easily create new log-in credentials that link up to their existing account. Here is an example of

How do I select my date of birth on my Android Device?

Watch this short video to learn how to easily select your date of birth on Android devices:.